Our patient promise

We will give you all the information necessary for you to remain in control and make decisions that will allow you to live your life as you choose. Confidentiality is guaranteed!

We recognise that the contribution made by your family and friends may be important to you with regards to your care and we will encourage them to continue.

We will not “take over” your life, but shall support you all by enhancing its quality.

As our guests, here at St Clare’s, it is our privilege to be able to tend to your needs in the comfort of a warm and friendly atmosphere.

We respect your opinions and know that your life experiences are unique to you. We would be happy for you to share these with us so that we can maintain your individuality and lifestyle and make sure you receive the care that you want.

We are here to communicate openly and honestly and to listen to your hopes and fears about your future.